We want you to love our products. If you’re not completely satisfied,
we’ll make it right — no questions asked.
30-Day Money-Back Guarantee
You have 30 days from the delivery date to return any item for a full refund —
even if the product has been opened or used.
How to Start a Return
- Email [email protected] with your order number
- Tell us which items you’d like to return and why (optional but helpful)
- We’ll send you a prepaid return label within 24 hours
- Drop the package at any USPS location
- Refund issued within 5 business days of receipt
Refund Details
- Refunds are issued to your original payment method
- Original shipping costs are non-refundable (unless the return is due to our error)
- Please allow 5–10 business days for your bank to process the refund
- Sale items are eligible for return unless marked “Final Sale”
Exchanges
Need a different shade or formula? Email us and we’ll ship the replacement
free of charge — no need to return the original item first.
Damaged or Wrong Items
If your order arrived damaged or incorrect, contact us within 7 days of delivery.
We’ll send a replacement immediately at no cost to you.
Non-Returnable Items
- Gift cards
- Free samples and promotional items
- Products marked “Final Sale”
Questions?
Email us: [email protected]